Account and data
Delete my account.
You can delete your Ryvaals account at any time, from the mobile app or from the website. Deletion is immediate and permanent.
From the app or the website
This is the fastest way, and the only one that erases the account on the spot.
- 01Open Ryvaals and sign in.
- 02Go to Settings, then Account.
- 03Tap “Delete account”.
- 04Enter your password if the app asks for it, then confirm.
Before deleting, “Download my data” on the same screen gives you a JSON file with everything Ryvaals holds about you.
Without access to the app
App uninstalled, password lost: write to us from your account’s email address, with “Account deletion” as the subject. That is how we check the request is yours.
We handle the request within 30 days.
What is erased, what stays
Erased immediately
- Your email address
- Your username and display name
- Your profile picture
- Your access: all your sessions are closed
Kept
- Your matches and their scores, attached to an anonymous “Deleted account”, so your opponents’ history and rankings keep no gap
- Accounting records tied to a donation, for 10 years, as the law requires
How we process your data is detailed in our privacy policy.